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Frequently Asked Questions About Terracotta Tiles

 
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Frequently Asked Questions About Terracotta Tiles
Yes, all our terracotta tiles are handmade using only clay and water. They are fired in a kiln fueled by waste wood, meaning no gas is used in the production process.
We have a wide range of sizes in our portfolio, but we can certainly produce special sizes upon request.
Yes, absolutely. They can even be used as (exterior) wall cladding.
You can choose between smooth and sleek, rustic and artisanal, or an aged "used look" finish.
Yes, our unglazed terracotta tiles come in a range of colors, from white to ecru, yellow tones, orange/red/terra, chocolate brown, and Etruscan black. Additionally, we offer glazed terracotta tiles in 50 standard shades.
Our terracotta tiles come from Spain and Italy.
Yes, terracotta must be sealed, especially in the beginning and particularly if used outdoors. We recommend using Lithofin products as advised by us. This sealing process should be repeated periodically, about once every two years. Glazed terracotta does not need to be sealed.
Yes, absolutely. Terracotta retains heat very well, and using underfloor heating beneath the tiles can even help reduce energy costs.
Yes, definitely. In Italy, Spain, and France, terracotta is often the material of choice for terraces, squares, promenades, shops, bars, and restaurants due to its durability.
Terracotta is a floor for life. With minimal care, the tiles become even more beautiful as they age.
Because it is entirely handmade, and no two tiles are identical—that's part of its charm. There are also fake "terracotta" porcelain tiles on the market, which are much cheaper but lack character and variation. Genuine terracotta is for true enthusiasts; while it may be a serious investment, a real terracotta floor will last for at least 100 years—something a ceramic floor could never achieve.
Yes, absolutely. We offer a glazed terracotta collection with 50 standard colors and many unique shapes. This glazed collection is characterized by a subtle craquelé effect, which makes it unsuitable for wet areas. However, it can be a great alternative to zellige tiles.
  • In-stock items in NL/BE are delivered within 2 working days.
  • European deliveries take approx. 4–5 working days.
  • For out-of-stock or custom-made products, delivery may take longer depending on production and transport. Please contact us for these lead times.
  • Terracotta tiles are handmade, so slight variations in size and thickness may occur.
  • Color nuances between tiles are normal and a characteristic feature of Terrazzo tiles.
  • Terracotta tiles are ISO certified and TÜV tested.
  • Claims regarding defects or damage must be reported within 48 hours of receipt; complaints about already installed tiles are not accepted.
  • Before grouting impregnate with Lithofin pre-wax finish, after grouting impregnate with Lithofin wax finish. Impregnation with Lithofin waxfinish annually is recommended.
  • Terracotta tiles s are not frost-resistant – outdoor use is at your own risk. Terracotta tiles are suitable for underfloor heating and can also be used in wet areas.
  • Warranty is 1 year from delivery date against manufacturing defects.
  • Color and size variations, small irregularities or imperfections are not covered by the warranty.
  • Use of non-approved laying or maintenance products can void the warranty.
  • Complaints about tiles that have already been installed will not be accepted.
  • With proper care, Terracotta tiles will last a lifetime.